Privacy Policy

This Privacy Policy describes how OriginCraft Consultancy Services Pvt Ltd ("OriginCraft", "we", "our", or "us") collects, uses, discloses, and safeguards personal information when you visit origincraft.ai (and its associated domains including origincraft.com), submit any form on our website, or engage our services.

We collect information you provide voluntarily through our forms — typically your name, company, work email address, approximate revenue band, business situation, timeline, and the growth question you would like us to help with. We may also automatically collect basic technical information such as your IP address, browser type, device, referring URL, and pages visited, using cookies and similar technologies.

We use the information we collect to:

• Respond to your enquiry and assess strategic fit.
• Deliver, administer, and improve our services.
• Contact you via telephone call, SMS, email, RCS, or WhatsApp about our products, services, and offers — where you have consented.
• Send transactional communications related to your engagement.
• Analyse website usage to improve content, user experience, and performance.
• Comply with applicable legal and regulatory obligations.

By submitting a form on this website, you expressly consent to origincraft.com and its representatives contacting you via call, SMS, Email, RCS, or WhatsApp regarding our products and offers. This consent supersedes any registration you may have on the National Do Not Call (DND) / National Do Not Disturb (NDNC) registry. You may withdraw this consent at any time by writing to us at marketing@origincraft.co.in.

We process personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests (such as improving our services), and compliance with legal obligations.

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, deliver emails, host data, or provide analytics — under confidentiality obligations and only to the extent necessary. We may disclose information if required by law, court order, or to protect our legal rights.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. Enquiry data is typically retained for the duration of our commercial relationship and a reasonable period thereafter.

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of parts of our website.

Subject to applicable law, you may have the right to access, correct, update, or request deletion of the personal information we hold about you, and to withdraw consent at any time. To exercise these rights, please write to marketing@origincraft.co.in.

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy practices of any third party before providing them with your information.

Our services are intended for business users and are not directed to children under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with a "last updated" date. Continued use of the website after any change constitutes acceptance of the revised policy.

For questions about this Privacy Policy or how we handle your personal information, please write to marketing@origincraft.co.in.